Tool

Intercom

Customer support suite with a help centre and the Fin AI agent

Tool

Customer support suite with a help centre and the Fin AI agent

Newsletter

One email on Fridays, and nothing else.

  • Practical B2B tips

  • 4-min read on Fridays

  • For anyone in B2B growth

About Intercom

  • Free option
  • API
  • MCP

Description

Intercom is a customer-service platform combining a shared inbox, ticketing, and the Messenger with a public help centre and the Fin AI agent. Its help centre lets teams publish on-brand, custom-domain self-serve articles, and Fin draws answers from help centre articles plus other public and private knowledge sources. Pricing is per-seat with an additional per-resolution charge for Fin.

Academy

Growth Academy

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A free account opens the first course and keeps your progress.

  • A free course

  • Track your own skills

  • Every playbook you unlock