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Champion

A champion is the person inside a prospect's organisation who actively wants your solution and sells it internally when you're not in the room. A real champion has three traits: they feel the pain you solve, they have influence with the people who decide, and they're willing to spend their own credibility to push the deal forward. Crucially, a champion is not the same as a friendly contact who enjoys your demos.

For a founder, finding and equipping a champion is often what turns a stalled deal into a closed one, because internal selling happens in conversations you'll never attend. Test whether your champion is genuine by asking them to do something: introduce you to the economic buyer, or share your business case with their boss. If they dodge, they're a coach, not a champion. Arm the real ones with what they need, a one-pager, ROI figures, answers to likely objections, so they can win the internal argument for you.

Articles

  • Article

    Make rebooking easy with one click. Follow up same day if they miss. Give them another chance without burning the relationship.

  • Article

    Choose meeting types, set durations and buffers, place links where intent is highest. Make booking frictionless so ready leads do not drop off.

  • Article

    Send confirmation immediately with what to expect. Remind at 24 hours and 1 hour. Each touchpoint reduces no-shows.

  • Article

    Build a shared objection-handling library and run practice sessions based on real call data so your team improves together.

  • Article

    Find out why qualified meetings sometimes do not convert and close the gaps in your discovery process.

  • Article

    Update your qualification criteria based on which discovery calls actually turned into closed deals over the last quarter.

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